Our vision and values

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    Our vision: That everyone has a home where they belong


    We believe in:

    Respect for others.  We will always treat people in the way we would want to be treated ourselves.

    People can change. With encouragement, perseverance and through appropriate relationships, people can change.

    Fairness. We will treat everyone in our services fairly. This means we will do our very best to get everyone what they need. Being fair does not mean everyone will always get the same things; it depends on a person’s assessed need.

    Self help. Individual responsibility for change is important, if change is to occur.

    Knowing our limits. We know what we are good at and what we are not. There are limits to the help we offer and where we cannot help, we always explain why.

    The community. The individual is important but our natural bias is towards the well-being of the community.

    A strength-based approach. In helping people we take into account what a person has and what they can do, rather than what they do not have and what they cannot do.

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